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Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from Pets Life Shop?

Delivery charges depend on the product bought and the delivery country. Please see “Delivery Cost Estimate” in the checkout page.

Which payment methods are accepted in Pets Life Shop?

Payment methods include PayPal and Credit cards.

How secure is shopping in Pets Life Shop? Is my data protected?

To ensure data protection we use SSL security and Secure Payments from PayPal.

What exactly happens after ordering?

After you order it takes up to 2 days to start shipping depending on weekends or holidays. For more information on shipping time please see shipping and delivery page.

Do I receive an invoice for my order?

Yes you will receive an invoice for every payment processed in our website.

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